The University of Waterloo’s
‘GreyHeller-Enabled’ Mobilized Information
System Gets an A+ from Students

UNIVERSITY OF WATERLOO

  • Founded in 1957
  • System: PeopleSoft Campus Solutions

BUSINESS NEEDS

  • Mobile Friendly student information system
  • Modernize and Improve usability
  • Ensure Security
  • Present a branded user interface

GreyHeller PeopleMobile

  • Mobilizes content ‘out of the box’
  • Adapts to customization’s
  • Mobile responsive design
  • Highly secure

About Greyheller

Drawing from our deep PeopleSoft roots, we engineer lightweight yet powerful software solutions that address gaps in mobile and security capabilities of ERP systems. Our mission is to help organizations extend and amplify their ERP investments.

Contact Us

111 Deerwood Rd.
Suite 200
San Ramon, CA 94583
1.925.415.5050
info@greyheller.com

ABOUT

University of Waterloo, with more than 36,000 students, has been named Canada’s top innovation university for 26 consecutive years. At the forefront of technology, its entrepreneurial culture and intensive focus on research makes it one of the top innovation hubs in the world.

CHALLENGE

The University of Waterloo’s student information system, the primary
interface for students to manage their college lives, lacked usability on
mobile interfaces. Students expressed dissatisfaction with the system,
finding it clunky and difficult to interact with from their personal mobile
devices. Whether to check class schedules or look up a specific location
from their phone, the ‘on-the-go’ student population needed
convenient access to the system as they moved between different
buildings on campus. In keeping with the University’s strong
commitment to innovation, a decision was made to modernize and
mobilize the existing system and make it available for students and
staff from cell phones and tablets. The ideal solution also needed to
improve usability, ensure security and present a branded user
interface, aligned with Waterloo’s Student Portal and digital standards.
IT leaders at The University of Waterloo began their search for a
solution that would integrate easily with its PeopleSoft systems and
provide a responsive browser-based interface accommodating
Android, Apple and Blackberry-based devices.

SOLUTION

In addition to existing functionality, the solution had to support features
that made direct use of device-relevant gestures to allow efficient
interaction on a mobile device. Waterloo considered, but quickly
discarded, the idea of developing an in-house app due to security and
privacy concerns. GreyHeller’s PeopleMobile was selected after an
extensive evaluation of mobile technologies. Extended device support,
and the ability to tightly couple with existing PeopleSoft systems
without requiring new infrastructure or customizations, played a key
role in the selection. PeopleMobile also met the University’s branding
control and rapid implementation needs.

RESULTS

The University of Waterloo was able to implement and roll-out its
modern, highly usable, mobile-friendly student information system
within 6 months. Almost 90 PeopleSoft pages were made mobilefriendly,
allowing students to easily upload documents,
add/drop/swap courses, view grades, and class schedules, search for
classes and access advisor information and financial aid details from
their mobile device. The system was also made available to applicants,
allowing them to view application status and test scores, upload
documents including transcripts and even accept/decline offers from
their mobile device. The PeopleMobile based offering was an instant
success with students. The appealing, Waterloo-branded black and
gold interface was highly rated for ease of use and convenience.
Students loved the minimalistic, modern design. Backed by powerful
mobile capabilities, the University of Waterloo was able to effectively
and quickly deliver a secure, mobile-friendly information system,
resulting in more productive student and applicant engagement.

“University of Waterloo is an institution known for innovation so students had high expectations about how our student system should operate. Our implementation was quick and the system was very well received!”

Adam Vlad, Technical Leader,
University of  Waterloo

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